We were driving back to San Antonio area after having a great week visiting family in Seattle for Thanksgiving. On Decemwe spent the night at the Route 66 Casino and Hotel.
I always travel with my own custom pillow to sleep with because I. I hope to speak with the Manager about the false accusation that I took 5 pillows.
The credit card company agreed to refund my card for the $160. I called my Credit Card company and filed a dispute with the charge. Today is Friday and I am still waiting for a conversation with the Route 66 Hotel manager. About one hour later the person in charge of events and groups spoke to me about the situation and said that she would relay the information to the manager of the hotel. I waited a few hours and spoke to Betty and she transferred me to another voicemail. I called on Monday and Betty transferred me and I left a message. I asked to speak with management and I was told to call back on Monday. The front desk person said I stole 5 pillows. I called the Hotel and asked why there was a charge on my credit card for $160. 1) The $135 standard charge for the room. Two weeks later I received my credit card bill.
